The Hotel Carayou & Spa *** welcomes you and informs you of its Post Covid-19 protocol
At your arrival
- We inform you that wearing a mask is mandatory for all our customers in all common areas (reception, restaurant, meeting room, auditorium, public restrooms, spa, children’s club).
- Hydroalcoholic gel is available at the Reception desk.
- You are invited to respect the safety measures and the distancing rules.
- Access to the reception desk is regulated in accordance with sanitary measures, i.e. a maximum of 6 people per area.
In your room
- A welcoming booklet, containing the sanitary measures with a protocol of disinfection of the room and all information concerning the schedules of the various services, the wifi code, the provision of a bath towel, is consultable on your television set.
At the bar
- Hydroalcoholic gel is available.
- The staff is wearing a mask.
- Tables have been set up respecting the distances according to our sanitary protocol.
- Groups of more than 6 people are prohibited.
- Consumption of beverages at the desk is prohibited.
- Hydro alcoholic gel is available next to the drink dispensers, located on the desk.
It is recommended to use it before handling the touch buttons of the beverage dispensers.
- Wearing a mask is mandatory during your movements.
At the restaurant
- Hydroalcoholic gel is available.
- Our restaurant schedules have been extended to respect the limit of customers per service.
- Tables have been placed in respect of the distances. Groups of more than 6 people are prohibited.
- In order to avoid crossroads, the posted direction of movement must be respected.
- Wearing a mask is mandatory as soon as you leave the table.
- Hydroalcoholic gel is available next to the plates on the buffet and next to the drink dispensers, located on the desk.
- Our beverage dispensers, tables and chairs are regularly disinfected according to our cleaning plan.
At the pools and at the beach
- Hydroalcoholic gel is available at the entrances.
- The physical distancing of at least 1.50 meters must be respected.
- The arrangement of the deckchairs is at least 2 meters in each direction.
- In respect of sanitary measures, please do not put your towel between the deckchairs.
- A shower is at your disposal at the entrance of the beach and at the entrance of each swimming pool.
- A reminder of the sanitary measures to be respected is available at each entrance.
Common areas
- Hydroalcoholic gel is available at the entrance of all public places. It is recommended to use it at the entrance and at the exit.
- Please respect the social distancing of 1.50 meters in common areas, such as the entrance hall, the entrance of the restaurant, public toilets, outdoor chairs in the gardens, etc.
- Frequent cleaning of the contact points of the common areas is carried out.
- A reminder of the sanitary measures to be respected is available at the entrance of each common area.
Meeting room
- Hydroalcoholic gel is available at the entrance of all public places. It is recommended to use it at the entrance and at the exit.
- Please respect the social distancing of 1.50 meters between each person.
- Wearing a mask is mandatory in the meeting room.
- Frequent cleaning of the contact points in the meeting rooms is carried out.
- A reminder of the sanitary measures to be respected is available at the entrance of each meeting room.
At your departure
- The room must be vacated by 12 pm maximum.
- The bay window of the room must be left open at your departure.
- 1 person per room will have to carry out the formalities of departure, with a maximum of 6 people present at the same time at the reception.
- The reception will give access for a maximum of 6 people at a time.
- A luggage room and transit showers are at your disposal near the reception.
- Social distancing measures must be respected (1.50 meters).
