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HYGIENE AND SAFETY CHARTER Carayou Hotel & Spa

Hotel in Martinique
 
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HYGIENE AND SAFETY CHARTER

The Hotel Carayou & Spa *** welcomes you and informs you of its Post Covid-19 protocol

At your arrival

  • We inform you that wearing a mask is mandatory for all our customers in all common areas (reception, restaurant, meeting room, auditorium, public restrooms, spa, children’s club).
  • Hydroalcoholic gel is available at the Reception desk.
  • You are invited to respect the safety measures and the distancing rules.
  • Access to the reception desk is regulated in accordance with sanitary measures, i.e. a maximum of 6 people per area.

In your room

  • A welcoming booklet, containing the sanitary measures with a protocol of disinfection of the room and all information concerning the schedules of the various services, the wifi code, the provision of a bath towel, is consultable on your television set.

At the bar

  • Hydroalcoholic gel is available.
  • The staff is wearing a mask.
  • Tables have been set up respecting the distances according to our sanitary protocol.
  • Groups of more than 6 people are prohibited.
  • Consumption of beverages at the desk is prohibited.
  • Hydro alcoholic gel is available next to the drink dispensers, located on the desk.

It is recommended to use it before handling the touch buttons of the beverage dispensers.

  • Wearing a mask is mandatory during your movements.

At the restaurant

  • Hydroalcoholic gel is available.
  • Our restaurant schedules have been extended to respect the limit of customers per service.
  • Tables have been placed in respect of the distances. Groups of more than 6 people are prohibited.
  • In order to avoid crossroads, the posted direction of movement must be respected.
  • Wearing a mask is mandatory as soon as you leave the table.
  • Hydroalcoholic gel is available next to the plates on the buffet and next to the drink dispensers, located on the desk.
  • Our beverage dispensers, tables and chairs are regularly disinfected according to our cleaning plan.

At the pools and at the beach

  • Hydroalcoholic gel is available at the entrances.
  • The physical distancing of at least 1.50 meters must be respected.
  • The arrangement of the deckchairs is at least 2 meters in each direction.
  • In respect of sanitary measures, please do not put your towel between the deckchairs.
  • A shower is at your disposal at the entrance of the beach and at the entrance of each swimming pool.
  • A reminder of the sanitary measures to be respected is available at each entrance.

Common areas

  • Hydroalcoholic gel is available at the entrance of all public places. It is recommended to use it at the entrance and at the exit.
  • Please respect the social distancing of 1.50 meters in common areas, such as the entrance hall, the entrance of the restaurant, public toilets, outdoor chairs in the gardens, etc.
  • Frequent cleaning of the contact points of the common areas is carried out.
  • A reminder of the sanitary measures to be respected is available at the entrance of each common area.

Meeting room

  • Hydroalcoholic gel is available at the entrance of all public places. It is recommended to use it at the entrance and at the exit.
  • Please respect the social distancing of 1.50 meters between each person.
  • Wearing a mask is mandatory in the meeting room.
  • Frequent cleaning of the contact points in the meeting rooms is carried out.
  • A reminder of the sanitary measures to be respected is available at the entrance of each meeting room.

At your departure

  • The room must be vacated by 12 pm maximum.
  • The bay window of the room must be left open at your departure.
  • 1 person per room will have to carry out the formalities of departure, with a maximum of 6 people present at the same time at the reception.
  • The reception will give access for a maximum of 6 people at a time.
  • A luggage room and transit showers are at your disposal near the reception.
  • Social distancing measures must be respected (1.50 meters).

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